More safety talks cannot replace common sense

The Smoking Gun prepared a FOIA request for complaints and injury reports by workers and guests at the Los Angeles Zoo.  My favorite is a worker’s injury report:

I was scratching the male maned wolfs [sic] shoulders through the chain link fence when he turned suddenly [and] bit my left hand”

The supervisor, quite reasonably to this reader, responded as follows:

Keeper should never have put fingers into animal area — she is experienced enough to know this.  More safety talks cannot replace common sense.